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Giannis Kavarnos 04/12/2023
Product arrived and was looking and working great for about two weeks. Then the screen stopped working and the device is unusablele. Since then i am trying to communicate with the costumer service. For TWO MONTHS they deny me the refund, they tell me to reboot the device (i did it twice), with amateur level instructions and they keep making fun of me. I paid 200€ and got this. I am completely disappointed from the faulty product but most of all from the unacceptable behaviour of the after sale department. Awful experience.
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  • Banggood Dear Customer, Thank you for your feedback and we are really sorry for all the inconvenienced caused during your shopping and looking forward to solve your problem. We have already received your feedback for the order. We would like to try our best to provide you the best solutions. For this reason, if your questions have not been solved yet, please do not hesitate to contact us via the link: https://www.banggood.com/es/Contact-Us_hi111 and provide more details about your question so that we can confirm the case as soon as possible and solve it efficiently. And we will reply and offer you the best solutions after receiving your email within 24-48 hours. Best regards, Banggood Team

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