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modeliste5925/02/2021
Bonjour,
Je suis un client régulier et J’ai bien reçu le model commandé mais il est arrivé endommagé car l’emballage était éclaté !
Le carton d'emballage d'origine était fragile (une simple boite en polystyrène recouvert d’un fin carton) et il était placé dans un simple sac plastique opaque ?
Il n'y avait pas de sur-carton pour le protéger, et la délicatesse des transporteurs ont fait que mon colis est arrivé éclaté avec le model endommagé a l’intérieure et cela était invérifiable avant d'ouvrir le film plastique (opaque)
Opération que je n'ai pu faire qu’après que le livreur ne soit reparti car le livreur a déposé le colis devant ma porte, il a sonné, puis il ait retourné à son véhicule et a repris la route…
(Livraison sans contact en raison du COVID-19)
Je n'ai donc pas eu la possibilité de refuser le colis, ni de le vérifier avant que le transporteur ne soit reparti…
Je suis donc déçu de l’état dans lequel je reçois le model que je vous avais commandé
Je reviendrai vers vous par le biais du site de paiement PAYPAL pour vous demander le remplacement de ce modèle.
Cordialement
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