Banggood Dear customer, Thank you for your order and before even attempting to explain the reasons leading to this unintended mistake, we would like to sincerely apologize to you. In our attempt to serve you better and retain you as one of our valuable customers, please contact our customer service representatives by this link: http://www.banggood.com/Contact-Us_hi111 We would highly appreciate if you could send us all the information listed here below: 1.Some photos of the shipping label, which can be found on the external side of the package; 2.The SKU number of the products you received. You can find this information on the label placed on the item itself; 3.Some photos or video to show the entity of the problem; 4.The order number and the product ID. Looking for your kindly reply. Have a nice day. Best regards, Banggood team  

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rvirgin Didier91 I now have three of these systems (9 probes), for more than one year, and all are working perfectly. Actually the complete systems are better than any other remote recorder I have used, and I have used many for over 10 years, as I depend heavily on temperature measurements. Overwhelmingly, a malfunction in most cases is the operator, and not the probe. Several people place an outside probe in direct sunlight, then wonder why the termperature is high. Some people mount the probe on

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rvirgin Some people mount the probe on a warm or hot wall, then of course they get a high reading. Some probes have been mounted in an airstream coming out of the building, or weatherstripping, or window leak.... and get a high reading. First solution is replace the probe with probe

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rvirgin Using many, many disgnostic methods is the best way to track down the problem..... which possibly is Not a Banggood problem. Hope you find the cause, since these are the best systems available anywhere. Ross Virgin, Toronto (very experienced user, and going to buy more).

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