New customer? Start here.
My Account My Orders My Wishlist My Coupons My Points My Referrals BGpayBG245214491 Lucky you! A number of people on the internet are receiving this machine faulty. The manual is confusing and the After Sales Help Center of Banggood is lazy or they try to drag the process to wear you down and abandon the complaint. I recommend NOT buying this machine in Banggood. You can be lucky, but if you fall in the 30% of people who will receive it faulty to recover any money is very difficult. Banggood will do everything to avoid any responsibility, nice and polite words but zero solutions. I have 1 month trying to get a solution with this product.
Reply 06/05/2021
Yascin
@BG245214491 Mostbecause remote dont work. But there is a fix.
Note
Due to long-distance transportation, some remote controls may need to be re-matched simply. The operation is as follows:
Step 1: Restart the machine
Step 2: When the word "CHE" appears, press and hold the remote control button " " for 3-5 seconds
Step 3: When you hear a beep, it means the matching is complete and you can use it .
BG245214491 Yascin, that\'s true (the control remote) but also after that remote control fix can immediately go to Error E02. In my case, after a long back and forth with Customer Service, finally, I will get compensation for repairing the machine.
Reply 12/05/2021Our Company | Contact Us | Payment & Shipping | Partnership Programs |
---|---|---|---|